Sunday, June 27, 2010

Why is there no TV in the airport baggage claim area?

I wonder why we only see TV screens displaying news, entertainment or ads in a gate lounge but not in the baggage claim area. Baggage claim involves waiting and thus it makes perfect sense to have TV screens to entertain or distract passengers while they wait for the luggage to come out. The only screen we see is the one displaying the number of your flight and carousel. Boring. I don't buy the argument that people will get so distracted by a news program that they will forget to collect their luggage, or that they are so tired and eager to pick up their luggage that they won't bother to watch TV. They're already waiting there. Hello!


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