Showing posts with label penalty. Show all posts
Showing posts with label penalty. Show all posts

Saturday, June 6, 2009

Reduce rental car tank refill charges

Car rental companies charge ridiculously high prices per-gallon if the customer doesn't return the car full tank. Makes profit, sure, but also makes customers unhappy. Why not give small discounts (say $5-$10) to all customers who return the car full tank and charge a progressive flat fee (say $1-$10) on empty tanks based on the amount that has to be refilled? Customers on empty tanks will be penalized less than if they had to pay on a per-gallon basis and everyone gets the incentive to return the car full tank. The discount can also help lure more customers to the company.

http://www.thinkaloo.com